Online consultation available now


Online Consultation – known as ’eConsult’ – is now available in all Liverpool GP practices, to help patients to stay at home and stay safe during the COVID-19 pandemic.

 eConsult is available for all patients to access from their own GP practice website, and it couldn’t be simpler to use.

It allows patients to fill out a simple online form to get advice or treatment from their own NHS GP – without waiting for an appointment, or even having to wait in a telephone queue.

Patients can use the system to ask advice about their symptoms, book appointments or tests, order repeat prescriptions, request sickness notes, and much more besides. 

You can use eConsult from any device that has an internet connection – and at any time that’s convenient to you.


eConsult: Makes getting the right help from your doctor easier

You don’t need to register which means there’s no login or password to remember for eConsult – it couldn’t be easier to use.

Just follow these three steps:

  • Visit your GP’s website
  • Click on the eConsult banner or button
  • Choose whichever option you need


Patients can also now use the official NHS App to submit eConsultations, as well as get lots of other self-help advice.

Find out more about the NHS App here or you can download it for free from any app store now.

Content provided by NHS Liverpool Clinical Commissioning Group (CCG). For more information, please visit

Published on Wed, 13 May 2020 15:43:18 GMT
Modified on Wed, 10 Jun 2020 15:50:04 GMT